June 1, 2019
How many years has Villa Park Pharmacy been in business?
Villa Park Pharmacy has been under my management and our ownership for 16 years, since September 2003. It has been in business since the late 1960s.
What has been the most significant change within your pharmacy over the past five years?
The most significant change has been finding ways to maximize revenue streams outside standard prescription filling, particularly through immunizations, travel clinic, Medication Therapy Management (MTM) services and organic supplements.
What is your favorite part of owning an independent pharmacy?
Our favorite part is being able to create the best environment for our customers to shop in and for our employees to work in.
What role does your pharmacy play in your local community?
Our pharmacy sponsors many local school and charity fundraisers. We also work with the local school nurses to provide necessary vaccines to incoming students who are new to the area.
What makes you unique, sets you apart from your competition?
What makes us unique is our personal touch in customer service. We become familiar with our customers by look, voice and personality, and we tailor our service to their individual needs.
What unique health needs do you have in your community?
Lately, it has been immunizations, and particularly the new shingles vaccine, Shingrix. We have many doctors in the area sending patients to us for this vaccine. I have never seen a demand for a vaccine like this before.
What does Locally Loved mean to you?
Locally Loved means we are doing our job right to provide for the needs of the local community in a positive, compassionate environment.