October 1, 2018
What do you think your pharmacy means to your community?
North Village Pharmacy embodies the visions, values and passions of our people. Our pharmacy is a local haven where folks from all walks of life can come for advice, friendship and exceptional health care without standing in line or meeting a stranger. North Village is a safe place where the people of Caswell County and surrounding areas can trust you with both their lives and their families’ lives.
What does your community mean to you?
Our local community means everything to us and persistently drives us every day, while also inspiring us to get out of bed every morning. The people of the community that we serve are the lifeblood of North Village Pharmacy’s mission, vision and core values because we recognize that as a small rural community, we all need each other every day in order to thrive as a whole. Therefore, we take pride in keeping our community healthy so that the people of the community can continue thriving.
How does your pharmacy and staff go above and beyond simply filling prescriptions to care for the patients in your community?
Here at North Village Pharmacy we do so much more than just fill prescriptions for our patients. We ensure that they fully understand why they are taking the medication and answer any questions that they may have. Our staff also works with each patient to ensure that they can afford any medication. On top of that, we provide several packaging options for folks who experience poly-pharmacy or who just want to be compliant in taking their medications. Additionally, we provide and encourage our patients to participate in our medication therapy management practice to ensure that they are staying on track with their medications. Lastly, we provide immunization clinics, comprehensive drug utilization reviews and monitor
patients’ blood pressure or blood sugars to help them stay on top of their health goals, as well as anything else they need.
How have you and your team incorporated new and innovative practices that differentiate your pharmacy as a leader in patient care?
Over the past few years we have increased our use of robotics in order to package and span our medication packs to the people in our community as well as across the state. We now have a range from Morganton, North Carolina, to Raleigh, North Carolina, which spans nearly 200 miles! Additionally, we are in the process of implementing a diabetes clinic for the local folks of our community that involves reviewing their medications, eating habits and blood glucose readings.