March 1, 2023
What has been the most significant change within your pharmacy over the past five years, and how has it helped you serve your patients better?
The most significant change in our pharmacy has been more face-to-face time with our patients. We are more interactive with the patients and their healthcare needs rather than just dispensing their medications.
What is your favorite thing about being a pharmacist?
My favorite part of the day is greeting our patients. We are the first phone call most patients make for their healthcare needs, and we have developed a strong bond of trust.
What makes your pharmacy unique?
Our pharmacy has been a part of the community for almost five years, and we are already a part of our patients’ families. We offer prescriptions, vaccinations, healthcare advice, and complimentary delivery service daily.
What do you think your patients love most about your pharmacy?
Our patients love that we pick up the phone and speak with them. They can reach out on social media and have their questions answered quickly and easily. They can text us. We are always available to discuss their healthcare needs.
What are your favorite ways to get involved with your community?
We love it when we can get out in the community and enjoy an event. We sponsor the Middletown 5K Family Run in the spring, Middletown Day and Mayor’s Fun Run in the fall, and Middletown Helps Its Own Food Drive for the holidays, along with the Wreaths Across America Fundraiser.
What excites you most about the future of independent pharmacy?
As the healthcare industry continues to change, we are on the ground floor for patient care. We offer vaccinations, point-of-care testing, diabetic footwear fittings, and counseling. We offer total patient care, and these services will only continue to grow in the future.
What does Locally Loved mean to you?
Locally Loved means we are part of the community and the families of our patients. We are happy to be locally loved as we live, work, and play in the same community as our patients.