June 1, 2023
What has been the most significant change within your pharmacy over the past five years, and how has it helped you serve your patients better?
When we purchased the store in 2015, we also moved to a newly built location. We completely redesigned our workflow process, continued to grow our synchronization and multi-dose adherence programs, and added additional clinical services to increase patient outreach and additional revenue. We trained our support staff to perform at the top of their levels, delegating many tasks to customer service clerks, technicians, and nurse consultants in order to allow our pharmacists to provide additional clinical services and increase direct patient encounters.
What is your favorite thing about being a pharmacist?
I enjoy working alongside local providers to bring quality healthcare to our community. Owning our own business has provided the opportunity to be very involved in promoting the growth of our community as well.
What makes your pharmacy unique?
Over the last few years, we have been able to build programs to meet the current needs of our community. Whether it has been immunizations, antigen testing, or biometric screenings, we are here to help our rural community gain access to quality healthcare.
What do you think your patients love most about your pharmacy?
Our patients love that our team members go above and beyond to provide the very best care for our community.
What are your favorite ways to get involved with your community?
We proudly support our local schools and not-for-profit organizations. We enjoy visiting with our older adult community by presenting a monthly health education discussion at the local senior center. However, our favorite event is our yearly community hamburger feed at the Dodge City Days Festival and Rodeo.
What excites you most about the future of independent pharmacy?
We are excited to continue to advocate for the pharmacy profession as well as independent pharmacy.
What does Locally Loved mean to you?
Locally Loved means striving each and every day to provide a service to our neighbors, knowing they are grateful for our help, whether it be a remedy for their colds, clinical advice, an immunization, or simply an ear to listen.