Bushard’s PharmacyLaguna Beach, California

"My favorite thing about being a pharmacy owner is getting to help people. We see people at their best and at their very worst. I feel proud that they rely on us to take care of them.

August 1, 2022

How many years has your pharmacy been in business?

We celebrated 75 years in 2021.

What has been the most significant change within your pharmacy over the past five years, and how has it helped you serve your patients better?

We have had several big changes recently: We hired a new pharmacist in charge, migrated to a brand-new pharmacy system, and opened a COVID-19 vaccine clinic. I believe all of these things have helped us open up new doors for our patients’ health care. We are more efficient while providing more services for our patients that we weren’t able to before. Being a pharmacy is not just about filling prescriptions; it is about knowing and taking care of people.

What is your favorite thing about being a pharmacist? 

My favorite thing about being a pharmacy owner is getting to help people. We see people at their best and at their very worst. I feel proud that they rely on us to take care of them.

What makes your pharmacy unique?

Our pharmacy is unique in that we carry things you would never expect to find in a pharmacy. You can get your makeup done or find a fine fragrance while you are waiting for your prescription to be filled. We pride ourselves on personalized, knowledgeable, efficient, and professional service for our customers.

What do you think your patients love most about your pharmacy? 

I think our patients love the fact that we know their names when they walk in the door. For the most part, we will know their dogs’ names too! We see each customer as a person and not just a number. We develop relationships with our patients because they are important.

What are your favorite ways to get involved with your community? 

My favorite ways to get involved with the community are with my son. He’s only three, but it’s fun to show him places that I went to as a child. With him being the fourth generation for Bushard’s, it’s exciting to get him involved in the community that my family has so enjoyed being a part of.

What excites you most about the future of independent pharmacy? 

I’m excited for independent pharmacy to grow! Once people experience an independent pharmacy and what they have to offer, ordering online doesn’t become an option anymore. The service and care that we can provide doesn’t come close to any big chain competition.

What does Locally Loved mean to you?

Locally Loved means that not only are we loved by our community, but we also love the community that supports us. We wouldn’t still be here if we didn’t have as much love and support from our loyal customers. We are so grateful that our community has supported us for so many years.

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