Once Plano Pharmacy received word that they were approved to receive COVID-19 vaccine as part of the Texas state-run program, they immediately ramped up their efforts to get patients signed up on their waiting list. Before long they were receiving allocations, scheduling appointments, and vaccinating healthcare workers, people with medical conditions, and people 65 and older per state and CDC guidelines. They are proudly serving the Dallas-Fort Worth area and delivering patient experiences that are exceeding expectations.
From the patient’s perspective:
Glynnis, a senior director of human resources at AmerisourceBergen, was waiting patiently with her spouse to hear from their family physician about getting the COVID-19 vaccine in the doctor’s office. They were both eligible to receive their shots based on the vaccination phase Texas was in at the time, but they still hadn’t been notified about scheduling an appointment. That’s when one of her neighbors told her that their local Good Neighbor Pharmacy, Plano Pharmacy, had the Moderna vaccine and was accepting appointments for eligible patients.
Glynnis’s response: “Imagine my surprise when I discovered one of our customers was vaccinating close by. I was smiling ear to ear! My spouse and I were both able to schedule appointments and get our shots. It was great seeing all the hard work of my associates at AmerisourceBergen and Good Neighbor Pharmacy coming to fruition right here in my community. Together with independent pharmacies like Plano Pharmacy, we’re making such an impact.”