Cloney’s Red Cross PharmacyEureka, California

"If people love us, they will continue to look to us and rely on us for years to come.

February 1, 2019

How many years has Cloney’s Red Cross Pharmacy been in business?

Red Cross Pharmacy has been in business since 1902. Cloney’s Prescription Pharmacy has been in business since 1962. Cloney’s LTC Pharmacy has been in business since 2011, and Cloney’s McKinleyville Pharmacy has been in business since 2014.

What role does your pharmacy play in your local community?

We are the pharmacy that services most of the skilled nursing facilities (SNFs) in our area. We are on call 24/7 for the SNFs, hospice, the mental health crisis unit and our local Programs of All-Inclusive Care for the Elderly (PACE) program. We work with insurance companies and get prior authorizations that other pharmacies will not. We work with local payees and offer charge accounts to make sure patients get their medications seamlessly and in a timely manner. We are also the go-to pharmacy in the area for specialty drugs and for clinicians who have patients who need extra care with their medications because they know we’re the ones who can get the job done. In addition to all this, we support numerous local organizations, clubs and school activities throughout the year.

What sets you apart from your competition?

In addition to compliance packaging and medication synchronization services, we offer free delivery for our patients. We employ seven delivery drivers who make prescription and over the counter deliveries all day from Monday to Friday. We even deliver to clientele 70 miles away! In addition, during flu season, we send pharmacists into the community and set up vaccine clinics at local businesses and care homes.

What unique health needs do you have in your community?

We have a large transient population in our county and with it come issues such as mental health, opioid abuse and HIV/Hep C. We are the largest pharmacy providers for this population. Making the effort to get those prior authorizations, working with payees and making deliveries help this patient population because we give them access to their medications they otherwise wouldn’t have if we were just a chain pharmacy attempting to service their needs.

What does Locally Loved mean to you?

Locally Loved means being counted on by patients and providers to provide the service, care and compassion needed to meet their health care needs. We have patients, care homes and SNFs that have been with us for years. Generations of families have used our pharmacies. If people love us, they will continue to look to us and rely on us for years to come.

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