Good Neighbor Pharmacy was ranked "Highest in Customer Satisfaction with Chain Drug Store Pharmacies, Two Years in a Row, Tied in 2011" by J.D. Power and Associates. We are proud of our customers and the service they provide to their patients on a daily basis.
The syndicated study, now in its fifth year, measures overall customer satisfaction. The results are based on experiences and perceptions of pharmacy patients. The key factors that contributed to customer satisfaction were:
- Prescription ordering and pick-up process
- Store
- Cost competitiveness
- Non-pharmacist staff
- Pharmacist
The 2011 National Pharmacy Study was based on responses from more than 12,360 customers who filled a new prescription or refilled a prescription during the three months prior to the survey, which was fielded May through June 2011.
Here’s what our Good Neighbor Pharmacy stores around the country are saying:
Newberg, OR
Newark, NJ
Zephyrhills, FL
Largo, FL
Medford, OR
Glendale, AZ
West Grove, PA
Visit us on Facebook and share with us why your Good Neighbor Pharmacy location ranks at the top. If you haven’t had a chance to check out Good Neighbor Pharmacy, now’s the time to pay us a visit. Just search for the location nearest you by using the store locator.
Good Neighbor Pharmacy received the highest numerical score among chain drug store pharmacies in the proprietary J.D. Power and Associates 2010-2011 National Pharmacy StudiesSM, tied in 2011. 2011 study based on 12,360 total responses, and measures 7 chain drug store pharmacies. Proprietary study results are based on experiences and perceptions of consumers surveyed June-July 2011. Your experiences may vary. Visit jdpower.com
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